El Gran Hotel de Pereira

The hotel is located in the city's center near nice restaurants and cafes. The personell is very friendly, helpful and trying to resolve issues. After some complaints I got a bigger room with a nicer view. Beds were comfortable. The WiFi is pretty stable.

Good area, such friendly and helpful staff. I didnt have much time in the city and needed help. They gave me lots of options for an itinerary. My family joined later which I was doing an excursion and they felt super helped by the staff too. The decor of the hotel and rooms was also very nice. Near lots of things to do.

Very nice hotel. Staff was polite and explained everything. They even shared information about a festival that was taking place in Pereira. Location is great. Close to malls, bus terminal, restaurants, and drugstores. Breakfast was great (rice, eggs, bread, juice, and fruit). The building is old but cozy. It is a historical building I believe. I would stay again if I come back to Pereira.

One of the reasons i chose this hotel is because we had a wonderful experience before and it was the only hotel that allowed pets around Pereira. This time even though administration changed and pets are currently not allowed the staff made an exception and allowed my small dog to stay with us. I know it might be unconfortable for some of the guests but as a frequent traveller hotels should implement the pets allowed with rules like taking their beds, not leaving them alone in the rooms, take them out to do their needs etc. . Overall experience was great.

price, location and they let me stay with my my small dog. obviously I’m responsible for not leaving her alone in the room, taking her out for her bathroom needs and she’s not allowed on the bed. they know this so my family including my dog it’s always allowed